What is Fake Assistance?

"May I Help You?" is another ATM fraud employed by notorious elements preying on those new to use an ATM card. Once these perpetrators spot one, they will appear to be very helpful and offer assistance to the unsuspecting cardholder but in truth, these perpetrators are already memorising the card number and PIN, which later can be misused.

How to protect yourself from Fake Assistance ?

  • Observe your surroundings. Stay alert once you enter the ATM room.
  • Never allow a stranger to assist you while using an ATM.
  • Avoid asking for help from strangers, especially if they look suspicious.